Privacy Policy

Last updated: August 22, 2025

PT Bridge Note Indonesia ("we," "our," or "the Company") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based accounting platform, Bridge Note, in accordance with Indonesia's Personal Data Protection Law (Law No. 27 of 2022).

1. Information We Collect

We may collect and process the following types of data:

  • Registration Details: Name, email address, phone number, company name, and job title.
  • Financial Records: Accounting entries, transaction data, invoices, purchase orders, and financial reports generated through the platform.
  • Tax Identification: Tax identification numbers and related compliance data as required for Indonesian tax regulations.
  • Technical Information: IP addresses, browser type, device information, access times, and pages viewed.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our cloud accounting services.
  • Process financial transactions and generate reports as requested.
  • Ensure compliance with Indonesian accounting standards and tax regulations.
  • Improve our platform's functionality and user experience.
  • Communicate updates, security alerts, and support information.
  • Detect and prevent fraud or unauthorized access to accounts.

3. Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party services that assist in operating our platform (e.g., cloud hosting, payment processing), bound by confidentiality agreements.
  • Legal Requirements: When required by Indonesian law, court order, or governmental regulation.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notification to affected users.

4. Data Security

We implement industry-standard security measures including encryption of data in transit and at rest, regular security audits, access controls, and secure backup procedures. While no system is completely secure, we continuously work to protect your information from unauthorized access.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Financial and tax data may be retained for up to 10 years in compliance with Indonesian regulatory requirements. You may request deletion of your personal data, subject to legal retention obligations.

6. Your Rights

Under Indonesia's Personal Data Protection Law, you have the right to:

  • Access and obtain a copy of your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal retention requirements).
  • Withdraw consent for data processing.
  • Object to automated decision-making that affects your rights.

7. International Data Transfers

As a multi-language platform serving global businesses, your data may be processed in jurisdictions outside Indonesia. In such cases, we ensure appropriate safeguards are in place to protect your data in compliance with applicable laws, including GDPR where applicable.

8. Cookies and Tracking

We use essential cookies to maintain session security and platform functionality. Analytics cookies may be used to understand usage patterns and improve our services. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through a prominent notice on our platform. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

PT Bridge Note Indonesia
Menara Anugrah Lantai 15, Jl. Mega Kuningan Lot 8.6 – 8.7, Mega Kuningan, Jakarta Selatan, Jakarta, Indonesia 12950